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Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.

1. Returns

We accept returns on eligible products within 7 days of the delivery date. To qualify for a return, the following conditions must be met:

  • The product must be unused, in its original condition, and in the original packaging.

  • The return request must be submitted within 3 days of receiving the product.

  • A valid proof of purchase (order number or receipt) must be provided.

Non-returnable items:

  • Birds such, clearance items, gift cards, or custom-made products. Please ask for pictures iof your not sure. Im happy to do that for you.

2. Refunds

If your return is approved, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the purchase. Please note that:

  • The original shipping fees are non-refundable.

  • You are responsible for the cost of return shipping unless the return is due to a defective or incorrect product.

3. Exchanges

If you wish to exchange the item  please contact us at 360-244-0008 We will assist you in processing your exchange according to product availability.

4. Defective or Incorrect Products

If you receive a defective or incorrect item, please contact us within 3 days of receiving your order. We will offer a full refund or send a replacement at no additional cost.

5. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Send an email to salmonmaterials@gmail.com or call360-244-0008 with your order number and reason for return.

  2. Prepare the Item: Ensure the item is unused, in its original packaging, and securely packed.

  3. Ship the Item: Use a trackable shipping service to return the product to our address, which will be provided upon request.

6. Customer Support

If you have any questions or need assistance with your return or refund, please don’t hesitate to contact our customer support team at salmonmaterials@. We are here to help!

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